Powering off/Locking phone?

[sheredith]

My elderly mother has. Kyocera Cadence. If she doesn’t use the phone everyday which is generally the case, her phone automatically powers off. Is there anyway we can prevent this?

[vzw_customer_support]

Thank you for giving us the opportunity to help you with this auto-power off concern, sheredith. Making sure the phone is ready to use whenever she needs it, it's a must! To better assist you, we'd like to ask some questions. Approximately, how long does it take before the phone turns off? Is the device being recharged every time the battery dies or is it always connected to the charger?

AbrahamS_VZW