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Prepaid Unable to send or receive texts
Avarynii99
Member

HI,

I just bought a Samsung Gusto 3, and for some reason I am unable to send or receive text messages outside of my zip code. The phone says "Network not responding." I have been the rough multiple support calls and it isn't getting fixed. Is anyone else having this problem?

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Re: Prepaid Unable to send or receive texts
vzw_customer_support
Customer Support

Let's ensure that your device can send and receive text messages appropriately. I would recommend reaching out to our Prepaid Team directly at (888) 294-6804.

KristieQ_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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