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Ravine won't connect manually dialed numbers
Kartracer99
Member

Friend has a Ravine phone and at times it won't connect to manually dialed numbers. Speed dialed numbers connect but if that same number is entered manually it does not work. ???

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Re: Ravine won't connect manually dialed numbers
Ann154
Expert
Expert

Are they dialing the full ten digits of the phone number?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Ravine won't connect manually dialed numbers
Kartracer99
Member

 I couldn't find a place to reply on on Verizon's page so I will reply this way.

It must be a Verizon network thing. I watched him dial it yesterday and it did not go through. Today I watched him dial the same number and it connected. I did not try my phone when he was having problems, I should have as it might tell us more. I will next time if it happens again.

Thanks for your time,

Joel B.

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Re: Ravine won't connect manually dialed numbers
vzw_customer_support
Customer Support

We certainly want your friend’s phone to work as intended and be able to make calls regardless of how a number is dialed, Kartracer99. Please ensure that your friend dials a 10 digit number (area code plus phone number) when dialing manually. Keep us posted.

 

 

AntonioC_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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