Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
Receiving incomplete texts from my daughter who has a different carrier. She said no one else complains of that. What do I need to do?
Collen
Member
‎04-14-2016 08:05 AM

She said her phone just did an update and I need to get mine looked at. I'm 67 and have the basic Samsung Convoy. Can anyone help?

Labels (1)
Labels
0 Likes
Reply
2 Replies
Correct Answer!
Re: Receiving incomplete texts from my daughter who has a different carrier. She said no one else complains of that. What do I need to do?
naansalad
Sr. Member
‎04-14-2016 08:23 AM

look like she is sending you long message tell her to send you msg not more than 100 character it might be fix that

0 Likes
Reply
Correct Answer!
Re: Receiving incomplete texts from my daughter who has a different carrier. She said no one else complains of that. What do I need to do?
vzw_customer_support
Customer Support
‎04-16-2016 08:11 AM

Collen, we don't want you to have issues receiving text from your daughter. Let's figure this out. When did you begin to notice the messages were incomplete? How many characters is she attempting to send in one message? The standard amount is 100 to 160 characters. 


SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Reply