Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Retrieve old VM from SCH-u410 flip phone

My wife just recently upgraded from an old Samsung SCH-u410 flip phone to her new moto g7(play).  First, we didn't realize that her flip phone would be disconnected as soon as the new phone powered on, so we are finding it difficult to find a way to retrieve old photos as none were transferred prior to the phone going out of service.  Now we Just realized that she can no longer get to her saved VMs.  Some of them are from deceased contacts.  Help us please!  The ;local store has been no help.