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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Revere3 software update
joe935
Member

early this morning my revere3 was updated. Message said i should go to "http://www.verizonwireless.com/revere3support"

but that page is unavailable.

1.Why send me to a page that is unavailable?

2. Where do i find the information that was supposed to be presented on that page?

Update name LG_VN170_VN170010A_ to_VN17011A-00

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Re: Revere3 software update
vzw_customer_support
Customer Support
joe935,   I am sorry you were sent the wrong web address for the information regarding the update. To clarify did the software update already process? If not, you can follow the steps here... http://vz.to/1I1pW38 or http://vz.to/1LwQWwW for how to update the device. In regards to the website that was provided it was presenting information for the general support of the LG Revere 3. You can locate that information here... http://vz.to/1AJtmmb   LindseyT_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Revere3 software update
vzw_customer_support
Customer Support
joe935,   I am sorry you were sent the wrong web address for the information regarding the update. To clarify did the software update already process? If not, you can follow the steps here... http://vz.to/1I1pW38 or http://vz.to/1LwQWwW for how to update the device. In regards to the website that was provided it was presenting information for the general support of the LG Revere 3. You can locate that information here... http://vz.to/1AJtmmb   LindseyT_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: Revere3 software update
joe935
Member

Lindsey, the update was already done. and going here:  http://vz.to/1AJtmmb just takes me to here:

LG Revere 3 Support | Verizon Wireless and i do not see where to click to get info on the update.

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