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Ringtones
angus67
Member

I got a new cell phone and activated it and also downloaded a few ringtones.  My new phone quit working and went to activate my old phone.  Is there anyway to transfer the ringtones for my new phone to my old phone or am I stuck with paying for them.  My old phone is a Casio G'zone ravine and the now phone is a G'zone boulder.  Thank you

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Re: Ringtones
acraftylady1
Novice

Call customer service.  I have heard they will credit you and then you can rebuy them.  Mary

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Re: Ringtones
SuzyQ
Sr. Leader
Sr. Leader

Yes, call CS.  They can look at the account and see that you just purchased them and then switched phones.  You will have to repurchase, but they will also give you a credit, and the two will usually be on the same bill and cancel each other.

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