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Samsung Convoy 2 Camera Errors

I have the same issue with my Samsung Convoy 2 . I have owned it for about 1 month and until today it took pics and vids. This afternoon it started displaying this when I press the Camera  button :  "Camera Error". I tried removing the battery and card for ten minutes and it still has this issue.

Any other ideas?

Thank you

<Branched to a new discussion for more exposure and due to the age of the original thread.>

Message was edited by: Verizon Moderator

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Re: Samsung Convoy 2 Camera Errors
Customer Support

Hi Camaro's,  The camera has become an important part of our cell phones!  Let's get it back up and running!  I appreciate you taking the time to troubleshoot the device.  At this point I would suggest a hard reset on the device.  Here is a link to the instructions: 
Please be sure to backup the data on the device as this will erase everything from the device.  Backup Assistant is a great resource to sync your contacts.  Please keep me updated on the status.

Thank you,

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