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Samsung Convoy 2 buttons not working
avitar
Member

Several buttons on my Samsung Convoy 2 have stopped working. The only button on the upper portion of the phone that still works is the End button. All the numbers still function, but I cannot Send a call after entering them. Any ideas?  The phone has not been dropped or damaged. thanks!

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Re: Samsung Convoy 2 buttons not working
vzw_customer_support
Customer Support

I'm sure this has been baffling for you. How do the buttons feel when you try to press them. Do they give or does it feel as though nothing is going on? I haven't seen other reports of this happening, but I would love to explore all options.
Sometimes a quick reboot of the phone (power off/on) can solve the most odd issues. Has that been tried?

TamaraH_VZW
Follow us on Twitter @VZWSupport

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