Samsung Gusto 3/No SIM Card

[cdsherlock1]

My Samsung Gusto 3 is giving me a message that there is no SIM card in it, despite a SIM card being in the phone.  When I press the left soft key to select the Unblock option (pressing the right soft key selects SOS), I get a message which reads as follows:

Please enter network unblock code (15 digits)

Remaining:5

How can I find the network unblock code?  Thanks for any help!

[vzw_customer_support]

Hi, cdsherlock1! We are here to help. To confirm, when did these prompts begin? Have you made any recent changes to your phone? -Lorenzo

[cdsherlock1]

Hi, Lorenzo1  I'm sorry for the delayed response.  The prompt started about a week ago.  I've made no recent changes to the phone.

[vzw_customer_support · Accepted solution]

Thank you so much for those details. We do want to make sure that we do all that we can to assist with the Gusto 3 and the error message that you are getting on the phone. So we can get more specific details from you, I've sent you a Private Note. Please respond back to that message.  -Kevin

[bewilder]

The Gusto 3 has no SIM card.

[mama23dogs]

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@bewilder wrote:

The Gusto 3 has no SIM card.

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I was thinking the same thing. These old basic phones have an embedded Sim, not a physical removable SIM card.   Hmmmm