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Samsung Gusto 3 other people cant hear me in call...please help

Just bought my phone tonight and attemped to make a few calls. Upon suspicion of others not able to hear me I called my bf to see if he could to which he couldnt. We have sat here for about 2 hours now trying to figure out whats wrong and how to fix it but to no avail. Please if someone could help me out it would be greatly appreciated.

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