Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Samsung Intensity, finding account number HELPPPP
Sarahjonas93
Member

  Im switching my phone, and it is telling me i need my account password and my

account number. HOW DO I FIND ITT?

i have been trying to call verizion but everything is pre recorded..HELPPP.

Labels (1)
0 Likes
Re: Samsung Intensity, finding account number HELPPPP
Ann154
Expert
Expert

Your account number is on your bill. You or the account owner setup the account password.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Samsung Intensity, finding account number HELPPPP
vzw_customer_support
Customer Support

Hi Sarah, it's been a few days, so I'm hoping you have been able to activate your phone by now. When activating a phone you'll just need the mobile number and account password. The account password is set by the account owner and will not be listed online or any paperwork. If the options in the IVR aren't allowing you to reach customer service, just press 0 and you will be directed to customer service.

Let me know if you still need assistance!

MarquiaF_VZW
Follow us on Twitter @VZWSupport

0 Likes