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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Samsung Rogue issue, help?
AndreSmall65
Member

Hello, my name is Andre Small and I've owned this Samsung Rogue for about 2 years or so. So yesterday while I was in the middle of texting someone back, my phone just turned off. I thought it was weird but then when I tried to turn it on it went to the "Verizon Wireless" start-up screen, turns off, and then shows the "Verizon Wireless" start-up screen again. It is like an infinite boot loop. Can someone assist me with this problem? Thanks

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Re: Samsung Rogue issue, help?
SuzyQ
Sr. Leader
Sr. Leader

Try removing the battery for a few minutes, then reinserting the battery and rebooting the phone.

If that doesn't work, then take it to a store and see if they can do any troubleshooting for you.  Is the signal weak where you are?  If so, perhaps it will return to normal when you are in a stronger signal area.

If you have had the phone for 2 years, then you should be eligible for an upgrade/new phone at a discount.  That may not be an option for you, but it is an option if the phone is not working.

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Re: Samsung Rogue issue, help?
AndreSmall65
Member

Thanks, I tried removing the batter and reinserting after awhile and it didn't do much. I may try taking it to a verizon store.


Can anyone else give some possible solutions?

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