Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Samsung Sch-u370
Rav116
Member

I have a Samsung sch-u370.  Recently the phone automatically powers back on every time I power the phone off.  I cannot seem to power off the phone.  I hit the power off button and then the phone powers off but then quickly powers back on all by itself.  Does anyone have any suggestions on what the problem may be? Thank you.

Labels (1)
Tags (1)
0 Likes
Re: Samsung Sch-u370
SuzyQ
Sr. Leader
Sr. Leader

You can try removing the battery with the phone powered on; let it sit for a few minutes without the battery.  Then reinsert the battery and see if it powers up normally and shuts down normally after that.

0 Likes
Re: Samsung Sch-u370
Rav116
Member

Thank you.  I tried several time but it still did not work.

0 Likes
Re: Samsung Sch-u370
SuzyQ
Sr. Leader
Sr. Leader

Press and hold the power off button?

Is the phone still under warranty? 

0 Likes