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Samsung convoy4
RnannyB17
Member

My husband has a convoy 4 phone. It will go to auto when he’s in the house and doesn’t let him receive calls. He turns his auto off and it some how goes back what to do?

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Re: Samsung convoy4
9wood
Sr. Member

Not sure what is causing the issue but may want to try a factory reset a pain to do as have to redo everything but seems you have some software problem might find same or better fix on Samsung site

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Re: Samsung convoy4
vzw_customer_support
Customer Support

Hello Rnanny817,

 

I depend on my phone every day so I know how important it is to ensure you are able to use your devices. Can you please clarify what you mean by "it will go to auto"? What exactly is the phone doing? When did this first start happening?

 

ChristopherM_VZW

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