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Samsung intensity 2 Help Please!
EliseH12
Member

I have a Intensity 2 phone and I have had it for just about 2 years now. The other day I was futsing with my phone and something ripped out of place in between the two parts that slide together. So now the screen won't turn on but the phone clearly works because I plugged it into my computer and it uploaded onto it. But I still can't tell weather it is on or off. My Question is How would I be able to transfer my data onto the computer or other Intensity 3 phone? My intensity 3 phone is already activated and I can't see anything on the screen of the intensity 2 phone.

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Re: Samsung intensity 2 Help Please!
vzw_customer_support
Customer Support

Hey there EliseH12,

I am sorry to hear about what happened to your phone! The best option for you would be to bring it into a store to see if they were able to get any information. Did you get any info transfered? Also, you may want to enlist the help of Backup Assistant to safeguard your contacts in case anything like this happens again. Please reach out if you need any help.

Thanks!
MichelleG_VZW

Please follow us on Twitter @vzwsupport

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