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Screen brightness problems!!!!!!!
2djcbode
Member

When i turn on my phone it turns on and lights up buttons but the screen is black.  I have to turn it on and then off a couple of times before i can actully see my messages and etc. Please help!

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Re: Screen brightness problems!!!!!!!
Ann154
Expert
Expert

Which phone do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Screen brightness problems!!!!!!!
hchristy2013
Member

What phone do you have?

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Re: Screen brightness problems!!!!!!!
vzw_customer_support
Customer Support

Hello 2djcbode,

A dark screen definitely makes it difficult to use the phone my friend! This sounds like an issue that can be easily resolved! As others have asked, may I ask what make and model device do you have? Also, can I assume that there isn’t any liquid or physical damage on the phone? Once you have provided us, the community, with this info then I can look up the steps on how to adjust the screen’s brightness. Since you are unable to see the menus clearly, I can provide the steps in order of the key strokes to get this resolved for you. I look forward to hearing from you with the model phone that you have. 

Thank you…

ArnettH_VZW
Follow us on Twitter @VZWSupport

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