Signal problems

[Dustinb122]

I am having problems with service. I cant call to update roaming capabilities with no signal. Please help me.

[Snn5]

What sort of phone do you have?

[Dustinb122]

Intesity 2 i got it from my cousin and i get signal no where

[Snn5]

Prepay Customer Service at 888-294-6804 is the Prepaid department. Have you added time and activated it?  Dialed *228 if 3G phone and checked the SIM card if 4G?

[vzw_customer_support]

Hi Dustinb122,


Lets locate your missing signal! What do you hear when you dial out? Has there been any liquid or physical damage to the device?

Thanks,
PamelaF_VZW
Tweet us @vzwsupport