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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Signal problems
Dustinb122
Member

I am having problems with service. I cant call to update roaming capabilities with no signal. Please help me.

Labels (1)
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Re: Signal proble,s
Snn5
Sr. Leader

What sort of phone do you have?

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Re: Signal proble,s
Dustinb122
Member

Intesity 2 i got it from my cousin and i get signal no where

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Re: Signal proble,s
Snn5
Sr. Leader

Prepay Customer Service at 888-294-6804 is the Prepaid department. Have you added time and activated it?  Dialed *228 if 3G phone and checked the SIM card if 4G?

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Re: Signal proble,s
vzw_customer_support
Customer Support

Hi Dustinb122,


Lets locate your missing signal! What do you hear when you dial out? Has there been any liquid or physical damage to the device?

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

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