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Skype to VZW

When I call my cell from Skype on my computer, it does not ring but goes directly to voice mail retrieval. When I Skype call my wife's cell it works just fine.  When I Skype to my home phone, no problem.  Same thing happens with Skype on my desktop and my tablet.

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Re: Skype to VZW
Customer Support

We want to make sure that this gets looked into, Filmlabrat. Are you using your mobile number for your Skype number? It could be an issue with the line thinking that you're dialing into your voicemail if they are both registered as the same number. What is the make and model of your device attached to the mobile number? Have you had other Skype numbers contact your mobile number and also have the same issue?


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