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Soo Im home sick from work, and my basic phone decides to not add my 45 dollar phone card onto it (as a plan). HELP!!!
Doodlebob
Member

This has happened to me before in the past and all i would have to do is go onto the Support Chat and they would fix the problem. But for some reason the chat tab wont load and says "blank". HELP KBGKathleen <- not sure if these are the right people.

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Re: Soo Im home sick from work, and my basic phone decides to not add my 45 dollar phone card onto it (as a plan). HELP!!!
vzw_customer_support
Customer Support

I'm sorry that you're having trouble adding your phone card to the device, Doodlebob! Please reach out to our Prepay Customer Service team at 888-294-6804 for help resolving this. Hope you feel better soon!


MichelleH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!