Sure seems weird that you cannot get the finishing touches on changing your wireless number on this site........... they want the 15.00 charge for doing it with someone on the phone. I pay a premium for my verizon service and don't expect them to screwme
carolshorsesrock

This is ridiculous , considering how long I have been with Verizon , way before and alltell etc. and they make things complicated for us in every way possible.  Basically I understand I am doing someone elses job by putting in all my information in , thus freeing customer service to further confuse other people.  It sure seems like they can seel you stuff easily wnough on the site , but not do the things that really need to be done .  I am so very tired of Verizon.................they sure don't seem to care about their customer service , nor loyal customers .

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