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Swap phones
haystucson
Member

I have a two basic phones.  One is broken and I need to set up newer basic phone to use.  Do I have to go the Verizon store to do this?

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Re: Swap phones
vzw_customer_support
Customer Support

Thanks for the awesome information tikibar1. Thats correct haystucson, you can update phones online via My-Verizon http://bit.ly/xB4iTc or call customer service at 1-800-922-0204. Let us know if you need any further help.

KinquanaH_VZW
Follow us on Twitter @vzwsupport

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Re: Swap phones
tikibar1
MVP MVP
MVP

You can; you also should be able to switch them via your on-line MyVerizon account.

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Re: Swap phones
vzw_customer_support
Customer Support

Thanks for the awesome information tikibar1. Thats correct haystucson, you can update phones online via My-Verizon http://bit.ly/xB4iTc or call customer service at 1-800-922-0204. Let us know if you need any further help.

KinquanaH_VZW
Follow us on Twitter @vzwsupport

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