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TRANSFER CONTACTS
KE4QPN
Member

HOW CAN I TRANSFER CONTACTS FROM OLD BASIC PHONE  TO A NEW BASIC PHONE. OLD PHONE IS BACKED UP.

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Re: TRANSFER CONTACTS
tikibar1
Sr. Leader
Sr. Leader
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Re: TRANSFER CONTACTS
KE4QPN
Member

The backup assistant plus app on my LG basic does not have a place to enter the backup pin # from my old Samsung basic phone. What now?

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Re: TRANSFER CONTACTS
vzw_customer_support
Customer Support

KE4QPN, we know that your contacts are important and want to ensure that you have those safely on the new phone. On the LG, was this phone previously active on another number? If so, you will want to complete a full factory restore on the phone and then activate it to your cell number. Once activated to your line, even if you are not asked for that PIN, follow the steps for that restore as the contacts will be attached to your cell number. We hope this helps.

LorenB_VZW

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