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Texting with my Revere 3
James_C1
Member

I have an LG Revere 3 and I can only receive 3 text messages at a time because 297 of them will not delete. I have to continually delete the 3 messages I can delete to receive new messages. I have tried the options in Messaging, individually deleting them, Manage Inbox, and Locking/Unlocking them. I would like to delete the 297 "frozen" text messages please.

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Re: Need help with my Revere 3
vzw_customer_support
Customer Support

Here to help get those text messages off your phone James_C!

Since you have tried every mode to removed these text messages, your next step would be to process a Master Reset on your device. This will remove everything off your phone, so you will want to back up the media you want to keep, before you do this. Contacts can be backed up using Backup Assistant in your phone. Pictures and video should be backed up on an SD/memory card or sent to a person email via text message. Once you have done that, please use this link to Master reset your phone http://vz.to/1uDit56

SandyS_VZW

Follow us on Twitter @VZWSupport

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Re: Need help with my Revere 3
vzw_customer_support
Customer Support

Here to help get those text messages off your phone James_C!

Since you have tried every mode to removed these text messages, your next step would be to process a Master Reset on your device. This will remove everything off your phone, so you will want to back up the media you want to keep, before you do this. Contacts can be backed up using Backup Assistant in your phone. Pictures and video should be backed up on an SD/memory card or sent to a person email via text message. Once you have done that, please use this link to Master reset your phone http://vz.to/1uDit56

SandyS_VZW

Follow us on Twitter @VZWSupport

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