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Touch screen not working and inbox issues?
useruser123
Member

Hi! I am new to this and i need help on my lg extravert ... The touch screen is not working and my inbox is full! is there ANY way to delete the messages without using my touch screen?

<Branched to a new discussion to fix the topic.>

Message was edited by: Verizon Moderator

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Re: Touch screen not working and inbox issues?
SuzyQ
Sr. Leader
Sr. Leader

Doesn't the LG Extravert have a full keyboard too?  Access the menu, your messages, and delete them using the keyboard. 

Page 14 of your user manual...  http://www.manualspdf.com/lg-extravert-manual-user-guide-troubleshooting-english-spanish-verizon-wir...

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Re: upgrade phone & service
vzw_customer_support
Customer Support

Hi useruser123,

I can imagine the irritation with not having a touch screen that works. The option from SuzyQ is accurate to delete messages using the physical keyboard. I would suggest also using the keyboard to calibrate your touch screen again so that it will function. http://bit.ly/Spfhav will show you how to calibrate again. Keep us posted if this works.

Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport

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