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Trying to connect
kas3101
Member

When trying to do a software update on my Samsung Convoy once I select "check new" it just says connecting, and never connects. Whats up?

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Re: Trying to connect
vzw_customer_support
Customer Support

Kas3101, having the latest software is what keeps your phone on track. When going to the MENU > Settings & Tools > Phone Info > SW/HW Version what do you currently see listed here? 

  LorenB_VZW
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