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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
URGENT! LG Cosmos 3 All calls no longer show- even locked ones

I am frantic! I have saved all my calls for a long time, since I activated the phone early 2015. I have locked some calls to save, so I could take a picture of the calls. Now today I go to take a picture of the calls and THEY ARE GONE! No calls from 2/1/2017 or older exist even the locked ones! Where did they go? I did not delete them!!!! HELP!!!!

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Re: URGENT! LG Cosmos 3 All calls no longer show- even locked ones
Verizon Employee
We definitely want you to have access to this information. Do you believe the phone deleted this detail to free up space for the phone to be able to operate? Can you see any of the call detail on your MyVerizon?