Is anyone else having problems making or receiving calls in my area? I'm in the very NW corner of Ohio up near the Michigan/Indiana border. I can send and receive text messages just fine. But try to make a call and the moment the call goes thru the signal drops from 2 or 3 bars down to none. Then I get a message on the screen that says that the signal faded. And as soon as the regular screen comes back on, the signal is back up to 2 or 3 bars again.
You need to call tech support from another phone and have them put in a trouble ticket to see if there is a tower issue.
800-922-0204 Option three in the menu tree