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Upgrade phone after contract renewal date has passed
connecting333
Member

Our 2-year contract was up in January 2014.  We want to take advantage of the $1 galaxy 4 with a 2year contract renewal.  Can we do that now that the contract renewal date has passed?  If so, how does that work?

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Re: Upgrade phone after contract renewal date has passed
rcschnoor
Sr. Leader
Sr. Leader

You don't have a "contract renewal date", you have a "contract end date". All that means is that you have completed your contract and no longer have an ETF(early termination fee) if you decide to leave Verizon, nothing else. You can sign a "new" contract at any time after you have completed your contract.

There are several ways to do so. Go to your nearest Verizon store and make a purchase. Go to an authorized retailer(Best Buy, Radio Shack, etc...) and make a purchase. Make a purchase online from Verizon. Make a purchase online from an authorized retailer(Best Buy, Amazon, etc...). Call Verizon and make a purchase.

Keep in mind, the promotions/prices Verizon and other retailers offer are not necessarily the same and are constantly changing. Whether or not that $1 Galaxy S4(?) is still available, you would have to check.

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Re: Upgrade phone after contract renewal date has passed
rcschnoor
Sr. Leader
Sr. Leader

You don't have a "contract renewal date", you have a "contract end date". All that means is that you have completed your contract and no longer have an ETF(early termination fee) if you decide to leave Verizon, nothing else. You can sign a "new" contract at any time after you have completed your contract.

There are several ways to do so. Go to your nearest Verizon store and make a purchase. Go to an authorized retailer(Best Buy, Radio Shack, etc...) and make a purchase. Make a purchase online from Verizon. Make a purchase online from an authorized retailer(Best Buy, Amazon, etc...). Call Verizon and make a purchase.

Keep in mind, the promotions/prices Verizon and other retailers offer are not necessarily the same and are constantly changing. Whether or not that $1 Galaxy S4(?) is still available, you would have to check.

Re: Upgrade phone after contract renewal date has passed
vzw_customer_support
Customer Support

connecting333, we want you to get the best deal on a new device! Your contract expired in January, so you're still on a month to month basis with us. Since you haven't take advantage of your upgrade eligibility, that eligibility will remain on your account until you do so. As a result, you're still eligible for promotional pricing right now! Click here for the best deals: http://bit.ly/zpAY1E

LasinaH_VZW
Follow us on Twitter @VZWSupport

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