Phone: LG Revere
This phone can display balance information as:
"Balance: $104.10" (remaining balance)
"PMT Date: 6/15/14" (date that funds expire)
This worked well on my old plan since text msgs cost 10 cents & calls were 30 cents or 15 cents/min. This week I switched to the $35 prepaid plan giving me 500 anytime minutes with unlimited text & 500 MB of data for 30 days.
1. My online account page shows my balance is $69.10 which accounts for the $35 payment for the first 30 days of the plan but the Revere's balance display still shows the $104.10 amount. Why isn't the phone's display accurately updated? Following a Customer Service suggestion, I did the *228 & pressed 1 to reprogram the phone. It made no difference.
2. Is there an easy way to check the minutes remaining without calling Customer Service? #MIN only tells me that my balance is $69.10 (and sends me a text with that info) but doesn't tell me that I have 434 minutes remaining. The Customer Service rep told me that, but I couldn't find this total the VZW website. The account usage page lists every call, text, etc. but unless I manually add up the duration of each call, I can't find out how many of those 500 minutes have been used this month. Is this information somewhere else?