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Voicemail Issues
LISLOG3
Member

My DuraXVPlus by Kyocera will not allow me to call voicemail.  It tells me that the number is disconnected or no longer in service, though I try from another verizon phone and the number will go through to voice mail, but not on my phone.  What do I need to do?

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Re: Voicemail Issues
SuzyQ
Sr. Leader
Sr. Leader

Try dialing your own 10 digit cell phone number from your cell phone - it should ask for your password (dial you  full # and not *86).  Does that work?

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Re: Voicemail Issues
JohnB_VZW
Verizon Employee

Being able to access your voice mail is important so I completely understand your concern LISLOG3. How long have you not been able to access your voice mail? How are you attempting to access your voice mail?

Visit Access Voicemail - DuraXV / DuraXV+ by Kyocera | Verizon Wireless for steps on how you can access voice mail on your phone.

JohnB_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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