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Voicemail greeting & saved messages deleted but not by me.
CJSCJS
Member

I have an LG Revere 3 Flip. My voice mailbox message was recently deleted. I did not delete it and nobody else uses this phone. I re-set the greeting and left a message to test it. It works again, but prior messages are gone. How did the voice mailbox greeting and prior messages get deleted? I presume this happened on Verizon's end because I changed nothing on my phone and I've had the same phone and number for many years. The only reason I knew about is that a caller told me they couldn't leave a message. This was within the last week, as far as I know.

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Re: Voicemail greeting & saved messages deleted but not by me.
vzw_customer_support
Customer Support

CJSCJS,

 

Our apologies for the trouble this issue has caused you. We have made some changes to our Voicemail system in certain areas. We are glad you are up and running again. How long ago did this happen? Did you receive any email or text notification regarding a change to your Voicemail?

 

JenelleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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