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Voicemail problems, basic flip-phone
timetripper
Member

I have a basic Samsung Haven flip phone. It always displays the voicemail icon. Never goes away. Voicemail alert tone is on but never plays it. The only way to find out if I have a new voicemail is to dial my voicemail. Saved voicemail stays forever. This problem is going on 2 years+ now.

I have used Verizon's Troubleshooter for this but it didn't help. Ideas anyone?

Thank you

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Re: Voicemail problems, basic flip-phone
vzw_customer_support
Customer Support

Having a notification on the phone that wouldn’t go away would bug me to. So let’s put a stop to it right away timetripper. What zipcode are you currently in? Have you checked for any new software updates on the phone?


StevenM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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