Verizon told me I could buy a 3G phone to replace my 4G phone, and as long as it said "Verizon" on it, it would work. I bought the phone and tried to activate it. They said they couldn't acitivate it. 2 hours and a supervisor later and they still can't activate it unless I pay a fee to break my contract. Hate, hate, hate this company. After years of contracts and thousands of dollars paid, never ever again--as soon as my contract is up in a couple of months, it is over.
I'm confused ... your title said you switched to a basic phone and the post is in the Basic Phones space, but you said "Verizon told me I coiuld buy a 3G phone" ... a 3G phone isn't a basic phone.
Not only does the phone need to be Verizon branded, but it needs to have a clean ESN/MEID. Where did you buy the phone?
Activating a bring-your-own-device on your plan shouldn't require you to "break your contract". Were you given a reason as to why the phone wouldn't activate and why you would have to cancel your contract?
Did you buy a prepaid phone? Prepaid phones have to be active for 6 months before being used on a postpaid account.
I don't know much about the delineations between types of phones, but this
one is more of a basic phone than the one I have (a so-called "smart
All I know is I was told this would work, and it won't.
Yes, they cited the rule about it having to be active for 6 months on a
pre-paid account. I bought the phone on Amazon used. I have no idea about
the phone's history and wasn't told that its history would be an issue. I
was just told the phone should say "Verizon" on it, which it does.
Private info removed as required by the Terms of Service.
Message was edited by: Admin Moderator
Not sure if you really want to post your cell and home numbers on a public forum on the internet. Not only does it violate T&Cs but you could get a lot of unwanted calls from internet trolls.
Moderators are pretty good about editing it pretty quickly and seem to have already hidden it to remove the personal information. I was just giving you a heads up because while this may be a verizon wireless forum, you never know who might be lurking.
It must have been because I chose the option of replying from my email and that info is part of the signature. I still see the sigature information in my posts. Is there any way for me to go in and edit my posts? Or do I have to wait for a moderator to do it?
There's a very limited window in which you can edit your replies. I think it's about 5 minutes but I don't know the exact. For what it's worth, I'm not seeing your personal info on any other post and the one it was in is currently hidden from public view.