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What do I do? Vz sent me a Journey phone I didn't order nor want.!
mcculleyal
Member
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Re: What do I do? Vz sent me a Journey phone I didn't order nor want.!
tikibar1
MVP MVP
MVP

Are you currently using a phone that will be affected by the 3G network shutdown?

Free flip phones to 3G customers 

Free phone FAQs 

 

Re: What do I do? Vz sent me a Journey phone I didn't order nor want.!
vzw_customer_support
Customer Support

This does not sound right at all. I would like to investigate this for you. Please meet us in a private message. 

-Amber

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Re: What do I do? Vz sent me a Journey phone I didn't order nor want.!
vzw_customer_support
Customer Support

We are here to provide you the support you need, and answer any question. To do so, please send us a Private Note for assistance. *Angel

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Re: What do I do? Vz sent me a Journey phone I didn't order nor want.!
spigmu
Member

Exact same thing is happening to me, except it's an $80 Kazuna eTalk that I'm being charged in full for!! Didn't order, never even thought about. Without my permission or knowledge.

Now I have to spend an entire day undoing this.  

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Re: What do I do? Vz sent me a Journey phone I didn't order nor want.!
vzw_customer_support
Customer Support

Thanks for reaching out, I hope your day is going great. I am sorry for any inconvenience, we want to be sure this is resolved. I have sent you a Private Message to continue. 

-Rosie

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