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When I plug my cosmos 3 into pc all I get is the battery charging no upgrade assistant or anything what's wrong
obiwanconobi
Member

when I plug my cosmos 3 into my pc it charges the phone but that is all it does I don't get upgrade assistant or anything else what could be wrong cell works great otherwise

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Re: When I plug my cosmos 3 into pc all I get is the battery charging no upgrade assistant or anything what's wrong
vzw_customer_support
Customer Support

Thanks for reaching out today. That's a great device. The Cosmos 3 isn't designed to transfer via a USB connection to a PC. Its acting correctly by charging the device.



JoeL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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