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Where did my minutes go?
ableruss
Newbie
‎05-02-2015 07:36 AM

i have auto pay , had 20 hours of service, now i have none.

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Re: how do i talk to a service rep
vzw_customer_support
Customer Service Rep
‎05-02-2015 12:33 PM
ableruss, We definitely want to make sure your service is working as it should. Here are the ways you can contact us directly: www.verizonwireless.com/contactus. Where are you located (zip)? Is this for postpaid (contracted) or Prepaid service? Our Prepaid team can be reached at 888-294-6804.
TanishaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: how do i talk to a service rep
vzw_customer_support
Customer Service Rep
‎05-02-2015 12:33 PM
ableruss, We definitely want to make sure your service is working as it should. Here are the ways you can contact us directly: www.verizonwireless.com/contactus. Where are you located (zip)? Is this for postpaid (contracted) or Prepaid service? Our Prepaid team can be reached at 888-294-6804.
TanishaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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