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Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
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Where will rebate show?
mkeener
Member

After verifying via phone call with Verizon Customer service that one of our phones would no longer function after the end of the year,  and that Verizon offers a $200 rebate to upgrade,  we did an upgrade.  Nothing in the contract indicated that there was a rebate.  Customer service said that is normal,  rebate will show as a monthly discount equal to the device payment or $8.33, whichever is less.   I called a second time to verify - same story.  My next bill has the device payment but no rebate indicated.  Does this sound correct or did both reps lie to me?

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Re: Where will rebate show?
Ann154
Expert
Expert

If anything, it was likely a bill credit over 24 months equivalent to the $200 off the phone. Those promotions usually take one to two billing cycles to be reflected on the bill. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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