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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Why Won't The Screen Of My LG Extravert Work?

i have the same problem as a_oglesby,, (I have an LG Extravert with a touch screen that doesn't work. How do I access the internal memory (N... )the screen is black, yet i can here it working, even when i dial a number. I did not have my pics nor contacts backed up on a SD card.

So i tried to hook it up to my PC, had no luck with that. was unable to view any thing.

SO i was wondering if there are pics of the screenshots that can show me where to touch to back up my pis & contacts.I know where to touch for the menu to get me to the tool app, after i touch that, im literally stabbing in the dark.

thank you for your time


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Re: Why Won't The Screen Of My LG Extravert Work?
Customer Support

Joe139, we understand how important it is that you are able to save your contacts and pictures from your current device. We want to make sure we can guide you the best way we can under the current circumstances that your device screen is not functioning properly. We offer a device simulator for the LG Extravert 2 this will help guide a visual for the device screens you may be looking for. Also, please view this link for assistance on setting up the back up assistance for your device Please let us know if these options work for you.


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