Why are my incoming calls going directly to voicemail without even telling me i missed a call?

[vzw_customer_support]

tinteardrop,

Let's get you some assistance with this issue. Since this only happens with specific callers, you may have them blocked in your iPhone's settings. Please use this link to learn how to manage blocks within iPhones. If you're able to confirm you don't have them blocked in your device settings, let us know. http://apple.co/1McJdDY

EricW_VZW
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[tinteardrop]

I have checked blocked calls, airplane mode is off, software is updated, do not disturb is off,  reset network settings. Ok? I've tried all the stuff that everybody else has tried.

[MiiHere]

And you've tried a factory reset?

[tinteardrop]

That's what I have been trying to avoid but I guess that's my only recourse at this point. I will try that today.

[MiiHere]

Just make sure you have everything backed up before you do. I had to do one this week and it took about 2 hours, 5 minutes for the actual reset and the rest of the time updating apps and customizing.

[tinteardrop]

Thanks - I will give that a try. Thanks for your help with this.