Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Why are older phones not working on the new towers? I’m gettin less coverage by the week.
KURGRU9
Member

I was told by a rude Grass Valley employee of Verizon that I had to buy a new phone to keep up with Verizon. My 3 year old is junk and that is why it doesn’t ping off the towers. I asked why they sold me old technology 3 years ago and she said I must read books and watch TV, that I’m not current. Sorry my masters degree trumps her Verizon retail skills.

Labels (1)
0 Likes
Re: Why are older phones not working on the new towers?  I’m gettin less coverage by the week.
Ann154
Expert
Expert

Which phone model do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes