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Why can't I print some pictures from my phone?
MamawFletch
Member

I have taken pictures on my phone, used the usb at Kinko's and some pictures just don't show up?

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Re: Why can't I print some pictures from my phone?
ashtontr
Sr. Member

Only some? What kind of phone do you have? I would say it may be out of date but if only SOME don't show up, that is a baffling situation, Have you tried to do a software update on your phone? It should be in Settings somewhere, try that, then try to acquire the pictures again Smiley Happy

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Re: Why can't I print some pictures from my phone?
MamawFletch
Member

I have a Samsung Intensity II. Compared to me, it's not old at all but then

again...with these things they are basically obsolete as soon as you walk

out the door. I couldn't find where to update software anywhere in my

settings. I guess I may have to go to a Verizon store to fix the problem.

On Mon, Feb 18, 2013 at 5:24 PM, Ashton Roesbery <

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Re: Why can't I print some pictures from my phone?
ashtontr
Sr. Member

If you have another "up-to-date" phone, (Smartphone) what you could do is transfer the pictures to the Smartphone then print out the pictures from the phone itself, the best way would be go into a store and they have a machine that has the ability to transfer pictures between phones.

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Re: Why can't I print some pictures from my phone?
MamawFletch
Member

Thanks so much!! I would update my phone but...money is tight and my

upgrade isn't till July.

On Mon, Feb 18, 2013 at 5:46 PM, Ashton Roesbery <

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Re: Why can't I print some pictures from my phone?
tikibar1
MVP MVP
MVP

Here's how to do a software check for your phone:

http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=54058

Have you checked the phone to see if the photos are still there?

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Re: Why can't I print some pictures from my phone?
ashtontr
Sr. Member

I know how it is honestly, my tax return just came in so I upgraded my phone because I wouldn't have the money otherwise Smiley Happy

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Re: Why can't I print some pictures from my phone?
MamawFletch
Member

The pictures were always on my phone but didn't show up on my sd card!

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Re: Why can't I print some pictures from my phone?
tikibar1
MVP MVP
MVP

Do you think they were saved to the phone's internal storage?  If so, you should be able to move them to your SD card.

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Re: Why can't I print some pictures from my phone?
MamawFletch
Member

I'm not really sure, I'm not really all that phone savy so I may just go to

the Verizon store and have them check it out. Thanks, for all your help!!

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