Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Why can't I receive multimedia messages?
marciajs45
Member

Why can't I receive multimedia messages?

Labels (1)
0 Likes
Re: Why can't I receive multimedia messages?
deloused
Sr. Member

What occurs when you're sent one or try to view any MMS? Do you have a data block on your line?

0 Likes
Re: Why can't I receive multimedia messages?
Not applicable

what is your current plan? do you have a web block? do you still have a data on your account? if you are in prepaid you need to have this quality to receive an MMS: \

To send and receive multimedia messages, Prepaid customers must have:

  • A VZW multimedia device
  • An Eligible digital Prepaid calling plan
  • A Subscription to text messaging without V-Block
  • Prepaid multimedia messaging feature
0 Likes