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Why can't I receive text messages anymore?
knjfree10
Member

This started 3 days ago. My texts go out & other ppl get mine but I haven't been able to receive anyone's texts! I tried the troubleshooting & still nothing!   Anyone have any other ideas as to why this would happen?@@@@

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Re: Why can't I receive text messages anymore?
vzw_customer_support
Customer Support

knjfree10, being able to retrieve your messages is imperative. Let’s get your messages to your phone. What's the zip code? What is the make/model of the phone? Please dial *228 and then option 2 to update the phone. Let’s us know how it works.
ZangY_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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