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Why does it keep saying "Verizon Wireless" at the beginning of my calls?
voiceknight1
Member

When I'm paying for a product or service (and I consider Verizon a good service) I detest additional advertisements or mental reinforcements from the provider. Please... will you guys reconsider and "lose" the pleasant woman's voice at the beginning of each call saying "Verizon Wireless". It is so annoying!

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Re: Why does it keep saying "Verizon Wireless" at the beginning of my calls?
vzw_customer_support
Customer Support

I can certainly understand how this could get annoying, voiceknight1! I can get you some steps here that should turn this off going forward. Please go to: Menu> Settings> Sound> Message/Call voice notifications, change to OFF.

NicoleB_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Why does it keep saying "Verizon Wireless" at the beginning of my calls?
Ann154
Expert
Expert

Which phone model do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Why does it keep saying "Verizon Wireless" at the beginning of my calls?
vzw_customer_support
Customer Support

I can certainly understand how this could get annoying, voiceknight1! I can get you some steps here that should turn this off going forward. Please go to: Menu> Settings> Sound> Message/Call voice notifications, change to OFF.

NicoleB_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Why does it keep saying "Verizon Wireless" at the beginning of my calls?
voiceknight1
Member

Hi Ann and thanks, I have a Samsung Convoy flip phone.

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Re: Why does it keep saying "Verizon Wireless" at the beginning of my calls?
vzw_customer_support
Customer Support

Thank you for reaching back to us. Were you able to turn off your Voice and Message notification?

JavierMD_VZW

Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!   

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