Why is the prepay voice mail setup so laborious?
bwhatever
Enthusiast - Level 1

Why is the prepay voice mail setup so laborious? LG Cosmos 3. Hardly ever use as a phone, and rarely get a voice mail. Friend of mine said they left me a voice mail, I go to check it and gotta go thru 3 minutes of voice mail setup before I can even get to a message ? How about letting me bypass name setup, greeting setup, forced to listen to recordings, etc.

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Re: Why is the prepay voice mail setup so laborious?
vzw_customer_support
Customer Service Rep

Hi Bwhatever,

Thanks for the great feedback! We want checking your voicemail to be easy, and I apologize that this did not occur. You would only need to make one initial greeting setup. Moving forward, when you log into your voicemail, it should allow you to go directly to listening to your unheard voicemails.


PamelaF_VZW
Tweet us @vzwsupport

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Re: Why is the prepay voice mail setup so laborious?
vzw_customer_support
Customer Service Rep

Hi Bwhatever,

Thanks for the great feedback! We want checking your voicemail to be easy, and I apologize that this did not occur. You would only need to make one initial greeting setup. Moving forward, when you log into your voicemail, it should allow you to go directly to listening to your unheard voicemails.


PamelaF_VZW
Tweet us @vzwsupport

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