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Why wont my LG extrovert recognize a new samsung 64 GB SD card? works in computer but not in phone. I tried turning phone off, removing battery, etc. etc. When I check memory card setting it says no card installed.
Rickstern
Member

Why wont my LG extrovert recognize a new samsung 64 GB SD card?  works in computer but not in phone.  I tried turning phone off, removing battery, etc. etc.  When I check memory card setting it says no card installed.

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Re: Why wont my LG extrovert recognize a new samsung 64 GB SD card? works in computer but not in phone. I tried turning phone off, removing battery, etc. etc. When I check memory card setting it says no card installed.
Rickstern
Member

Thanks, just looked up on LG website to find it only supports a 32 GB

card. Would have been nice for the info in the phone instructions to say

that!

Thanks!

On Fri, Dec 26, 2014 at 11:08 PM, Tidbits <forums@verizonwireless.com>

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Re: Why wont my LG extrovert recognize a new samsung 64 GB SD card? works in computer but not in phone. I tried turning phone off, removing battery, etc. etc. When I check memory card setting it says no card installed.
Tidbits
Sr. Leader

Your phone may not support the format of the card. Did you make sure it is fat32? Did you try a different story card in your phone?

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Re: Why wont my LG extrovert recognize a new samsung 64 GB SD card? works in computer but not in phone. I tried turning phone off, removing battery, etc. etc. When I check memory card setting it says no card installed.
Rickstern
Member

Thanks, I didn't see anywhere in the LG info that said it needed to be a fat32.  The package for the card does not say fat32, so....  I guess not.  It is a Samsung EVO micro SDXC UHS-1. 

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Re: Why wont my LG extrovert recognize a new samsung 64 GB SD card? works in computer but not in phone. I tried turning phone off, removing battery, etc. etc. When I check memory card setting it says no card installed.
Tidbits
Sr. Leader

Those cards are eXfat format so they won't work in all devices. They reformatting using fat32 and see if the phone recognize the card.

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Re: Why wont my LG extrovert recognize a new samsung 64 GB SD card? works in computer but not in phone. I tried turning phone off, removing battery, etc. etc. When I check memory card setting it says no card installed.
Rickstern
Member

Thanks, just looked up on LG website to find it only supports a 32 GB

card. Would have been nice for the info in the phone instructions to say

that!

Thanks!

On Fri, Dec 26, 2014 at 11:08 PM, Tidbits <forums@verizonwireless.com>

View solution in original post

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Re: Why wont my LG extrovert recognize a new samsung 64 GB SD card?  works in computer but not in phone.  I tried turning phone off, removing battery, etc. etc.  When I check memory card setting it says no card installed.
Ann154
MVP MVP
MVP

The phone might not support that large of a SD card either.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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