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Why wont my device not upgrade?
randomsmileyface

I have plugged in my samsung Intensity III to my computer and downloaded Upgrade Assistant. It says there is an upgrade avalible, yet when I pressed upgrade, it said low battery, even though it is currently at full battery

Man, electronics hate me.

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Re: Why wont my device not upgrade?
randomsmileyface

with that, the upgrade assistant is also preventing my USB mass storage function.

Smiley Sad

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Re: Why wont my device not upgrade?
randomsmileyface

I also try to plug it into a different computer.

now it wont even recognize it????!!!

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Re: Why wont my device not upgrade?
Not applicable

A) The different comnputer probbaly doesn;t ahave the device driver to recognzie the phone

B) Saying "Why won't my device not upgrade" technically means it is in fact upgrading.

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Re: Why wont my device not upgrade?
randomsmileyface

well actually I found out it wasn't running on the other computer because I forgot to run the autorun.

but I am saying "why wont my device upgrade" because on the computer it says, upgrade availible, download now

so it brings up the window,

suddenly for some reason turns off the mass usb storage

I click upgrade my device

then for a second its blank

then a notification appears saying "upgrade failed! low battery" and "please charge your device"

-- which is false because my phone and computer are both fully charged

Electronics hate me

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Re: Why wont my device not upgrade?
Not applicable

are you using a laptop? you say your PC is "charged"

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Re: Why wont my device not upgrade?
randomsmileyface

I tried both my laptop and desktop

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Re: Why wont my device not upgrade?
randomsmileyface

does anyone else have this problem?

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Re: Why wont my device not upgrade?
whosgotitbetter

I'm having the same problem...I keep getting a message "Battery is low! Charge now"...fully charged phone....fully charged laptop...What do I do next?....OR what am I doing wrong?....There is an upgrade available...

HELP!!!!

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