Ok since nobody had any answers I figured out how to get it going.
I had to reset it back to factory settings and reactivate it, now everything works fine.
Hope this helps someone that is having similar issues.
don701 - Oh no! It looks like you beat us to resolving your issue. We apologize that we did not get here on time to get you the information you needed. If you use Facebook or Twitter you can reach us there as well. Oh did I mention we have chat available as well? Check it out! http://vz.to/1bnHNlm
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